Due to the temporary breakdown of our cloud service provider, the deposit and withdraw functions within our wallets have been adversely affected.
The areas affected include:
The majority of deposit addresses will be reset; however, the deposits submitted during our update are still valid and your assets are safe.
The withdrawal service is temporarily unavailable.
Your assets are safe and unaffected by this cloud storage provider outage, and you can still trade on RightBTC. You can also visit rightbtc.com normally without interruptions.
Our current updated progress:
Our tech team is currently re-establishing the blocks and wallet services for each token, progress is at 90%
Create new deposit addresses for each user (in progress)
Verifying your asset information to continue to keep your assets safe (in progress)
Re-open deposit service (within 24 hours)
Re-open withdrawal service (within 48 hours)
Please make appropriate arrangements in advance according to your needs. We deeply apologize for any inconvenience this may have caused you. We are working around the clock to ensure all services resume ASAP. After all systems are up and running, RightBTC will compensate you, our esteemed clients.
Thank you for your continued support and we are dedicated to provide you with the best services.
The RightBTC Team
Dec 12th, 2018